eviivo, the all-in-one property management system (PMS) for hospitality businesses, has announced a major new release of its Owner Management functionality that significantly reduces the time property management companies (PMCs) spend producing financial statements,  one of the most manual, error-prone, and time-consuming tasks in property operations.

As portfolios scale, many PMCs still rely on spreadsheets and manual reconciliations to produce owner-ready financial statements each month, a process that can consume large portions of team time and delay payouts. Using manual methods, property managers can spend hours per property each month on owner reporting, time that could be reclaimed through automation.

eviivo’s combined Trust Accounting, OTA reconciliation, and expanded Owner Statements feature brings reporting, operational costs, and owner communications directly into the PMS, reducing manual work and improving accuracy while strengthening confidence for owners and managers.

Reducing hours of manual work with real-world, customisable reporting

At the core of the update is fully customisable owner statements that combine booking revenue and management fees with standalone operational charges such as cleaning, gardening, maintenance, and repairs. A capability rarely available natively within a PMS, it reflects real operating conditions and gives PMCs a complete financial picture with far less administrative overhead.

The update also consolidates all cost types into a single automated reporting framework, supporting both recurring and one-off charges, such as utilities and maintenance, at the property, unit, or bedroom level. Built-in approval workflows improve accuracy and auditability, while automatic recalculation of fees and payouts reflects changes in real time. For PMCs, this reduces time spent on reconciliation, error correction, and stakeholder follow-ups.

The enhanced feature further supports diverse commercial models, allowing PMCs to configure fees as percentages of net or gross revenue, include or exclude specific guest charges, promotional discounts and/or OTA commissions, provide the ability to manage mark-ups, and automatically recalculate statements when values change. This automation removes manual steps and reduces the risk of errors common in spreadsheet-based reporting, helping teams produce reliable owner statements faster and with less rework.

eviivo’s Trust Accounting module ensures that every single item on every single booking transaction is automatically accounted for, wholesale prices, commissions and tax withholdings instantly reconciled with top-line rates on guest invoices, and revenue deferrals generated and released automatically at exactly the right time, regardless of the booking source, payment method or payment terms. As a result, the combined use of eviivo’s Accounting and Owner Management modules delivers an unparalleled level of accuracy and automation.

eviivo also introduced a secure owner portal that gives owners on-demand access to their statements, reducing follow-up emails and calls, while PMCs can review and publish statements individually or in bulk to speed up approvals. An enhanced global contact management supports regulatory requirements such as 1099 reporting in the U.S. and DAC7 in the EU, with granular access controls and data privacy built in.

Jake Ryan, owner of Book Hocking, a high-performing PMC managing around 250 cabins in Ohio, said: “Owner statements used to take our team hours or days of manual work every month, pulling data from multiple sources.  With eviivo’s Owner Manager software, this process is now highly automated. We’ve cut the time spent preparing owner statements by five-fold.  There has been far less rework, and we’re able to give owners much clearer visibility into their costs and returns.”

Michele Fitzpatrick, CEO at eviivo, said: “As mid-tier PMCs scale up and exceed 100 units, Owner management and fiduciary responsibility are often the areas where operational complexity shows up first and where property managers see their time sunk into back-office admin tasks rather than do what they love most! By bringing owner statements, payouts, charge calculations, trust accounting, and communications into a single system, eviivo’s updated Owner Management feature saves significant time while giving owners a clear, accurate view of performance. Strong owner reporting goes beyond an operational need. It’s fundamental to trust building and long-term owner retention.”